Shippings and Returns
Is reselling on Amazon and 3rd Party E-Commerce platforms allowed?
No, we strictly prohibit reselling our products on Amazon and other 3rd Party E-Commerce platforms. We appreciate your understanding and cooperation in adhering to this policy.
Do I need a special wholesale login to access wholesale products on your website?
No, you do not need a special wholesale login. You can simply sign up and use your regular client account to access our wholesale products. Once you log in, you will be able to browse and purchase from our wholesale kits specifically designed for our wholesale customers.
What payment methods do you accept for wholesale orders?
We accept various payment methods for wholesale orders, including credit/debit cards, bank transfers, and PayPal. During the checkout process, you will be presented with the available payment options to choose from.
What are the shipping options for wholesale orders?
We offer a range of shipping options for wholesale orders, including standard ground shipping, expedited shipping, and freight options for larger shipments. The specific options and associated costs will be displayed during the checkout process.
How long does it take to process and ship wholesale orders?
We strive to process and ship wholesale orders promptly. Generally, the processing time for wholesale orders is between 24 to 36 hours. However, please note that the exact processing time may vary depending on the product availability and order volume. Once your order is confirmed, we will provide you with an estimated shipping date. Shipping times will depend on the shipping method selected and the destination.
Do you ship internationally?
Yes, we offer international shipping services. However, please keep in mind that additional customs fees, taxes, and duties may apply depending on the destination country. These charges are the responsibility of the buyer. We recommend reviewing the import regulations and associated costs specific to your country before placing an order.
What is your return policy for wholesale orders?
Our return policy for wholesale orders may differ from our regular customer policy. Please refer to our wholesale terms and conditions or contact our customer support team for detailed information regarding returns, exchanges, and refunds.
Can I request samples of your products before placing a wholesale order?
Yes, we understand the importance of product quality and offer the option to request samples before making a wholesale purchase. Please contact our sales team to inquire about sample availability and any related costs.
Minimum Order Quantities (MOQ)
We have set minimum order quantities for our wholesale bundlers. If you require a larger quantity than what is available in our wholesale bundlers, please contact us directly. Our team will be glad to assist you in purchasing the desired quantity for your order. Note: If you have any additional questions or need further assistance, please feel free to contact our customer support team. We are here to help you!
28030 Dorothy Dr. Suite 204B
